JDPower and Associates has conducted the 2008 Wireless Call Quality Performance Study. "Alltel ranks highest in wireless call quality in two regions and ties with T-Mobile to rank highest in a third, while Verizon Wireless leads in two regions and U.S. Cellular ranks highest in one region." Said in a Press release from JDPower.com. Alltel has been a major player in the JDPower and Associates wireless studies for the past two years. This year Alltel leads call quality in more regions than Verizon. Alltel took the gold in Southeast and West Regions while they Tied with T- Mobile in the Southwest Region. Alltel led in these areas due to lower than average reporting of dropped calls, initial connections, voice distortion, and static/interference. Verizon takes the second place spot leading in both the Northeast and Mid-Atlantic regions for lower than average reporting of dropped calls, initial connection and distortion. The study concluded that traditionally service providers using CDMA digital technology rank better in this study. This is largely due to the fact that CDMA digital service is better at processing the necessary information. CDMA digital is an advantage, but does not guarrantee better call quality, all the components still require expert network management.
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